uujili Privacy Policy – How We Handle Your Data
Last reviewed: 2025. This policy applies to all users accessing uujili from the Philippines.
1. What Information We Collect
When you register or use uujili, we collect certain information to operate your account and deliver our services. The types of data we collect include:
- Account information: Your name, date of birth, email address, username, and password created during registration.
- Identity and verification data: Government-issued ID details where required for age verification and account security.
- Payment and transaction data: Deposit and withdrawal records processed in Philippine Peso (PHP), including preferred local payment methods such as mobile banking and e-wallets. We do not store full card numbers or banking credentials on our servers.
- Device and browser data: Your IP address, device type, operating system, browser version, and session data collected when you access the platform.
- Usage data: Pages visited, games played, bets placed, session duration, and interaction logs used to improve platform performance and detect unusual activity.
- Cookies and tracking data: Data collected through cookies and similar technologies to maintain sessions and personalise your experience. See Section 3 for details.
2. Why We Use Your Data
uujili uses the data we collect for specific, legitimate purposes. We do not sell your personal information to third parties for marketing. Our primary purposes are:
- Creating and managing your account and verifying your eligibility to use the platform.
- Processing deposits and withdrawals in Philippine Peso through your selected payment method.
- Providing access to casino games, sportsbook markets, the game lobby, and other platform features.
- Detecting and preventing fraud, unauthorised account access, and suspicious activity.
- Complying with applicable legal and regulatory obligations.
- Sending account-related communications such as transaction confirmations and security alerts. We do not send unsolicited promotional emails without your consent.
- Improving platform performance based on aggregated, anonymised usage data.
3. Cookies and Tracking Technologies
uujili uses cookies and similar browser-based technologies to make the platform function properly and to improve your experience. Cookies are small data files stored on your device when you visit our site.
We use the following types of cookies:
- Essential cookies: Required for the platform to function, including maintaining your login session and processing transactions securely.
- Performance cookies: Help us understand how users navigate the platform so we can identify and fix issues. Data collected is aggregated and does not identify individual users.
- Preference cookies: Remember settings you have chosen, such as language preferences, to avoid you having to set them again each visit.
You can manage or block cookies through your browser settings. Note that disabling essential cookies may prevent some platform features from working correctly. We do not use third-party advertising cookies.
4. Data Storage, Security, and Third Parties
Your personal data is stored on secure servers. We apply technical and organisational security measures including encryption, access controls, and monitoring to protect your information from unauthorised access, disclosure, or loss.
We retain your data for as long as your account is active and for the period required to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymised.
uujili does not sell, rent, or trade your personal data. We may share data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions and fraud detection partners — under strict confidentiality agreements. These providers are only permitted to use your data to perform the services we have engaged them for. We may also disclose information if required by Philippine law or a valid legal process.
5. Your Rights as a User
As a registered user of uujili, you have rights over your personal data. These include:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If your data is inaccurate or incomplete, you can ask us to correct it. Most account details can be updated through your account settings.
- Deletion: You may request that we delete your personal data. Requests are subject to legal retention obligations and ongoing account activity. If your account has an open balance or pending transactions, deletion may be deferred until those are resolved.
- Restriction: You can ask us to limit how we use your data in certain circumstances.
- Objection: You may object to certain types of data processing where we rely on legitimate interests.
To exercise your rights, log in to your account and use the account management tools, or contact our support team through the in-platform support channel. We will respond to verified requests within a reasonable timeframe.
6. Protection of Minors and Policy Updates
Minors: The uujili platform is strictly for users aged 18 years and older. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe a minor has registered on our platform should contact support immediately.
Policy updates: This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the date shown at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after any changes are posted constitutes your acceptance of the revised policy.
If you have questions about this policy or how uujili handles your personal data, please visit the FAQ page or contact our support team through the in-platform help channel after logging in. We do not provide a public email address for support inquiries; all requests are handled securely through your authenticated account session.
Questions About Your Privacy?
Our FAQ covers common data and account questions for Philippines players. You can also manage your data directly inside your uujili account after logging in.